COVID-19 and Volunteering

A strong culture of volunteering is vital to support the well-being of individuals and communities. During COVIDSafe Summer restrictions, volunteering can continue, but it is important to keep yourself and others safe.

This fact-sheet provides information about opportunities to support the community and advice on how to stay safe.

Can I leave home to volunteer?

Yes, you can volunteer at any site where the organisation is operating. This includes hospitals, schools and aged care facilities.
When should I not leave home to volunteer?

You should not leave your home to volunteer if you:

  • have coronavirus (COVID-19) and have been instructed to stay at home and isolate
  • have been in close contact with someone who has coronavirus (COVID-19) and have been instructed to stay at home to quarantine
  • are feeling unwell
  • have been tested for coronavirus (COVID-19) and have not yet received a negative test result
  • have travelled or been in contact with someone who has travelled overseas recently.
  • What should I do to keep safe while volunteering?

As restrictions ease, it’s important that we act to keep yourselves and others safe. This means that:

Choose outdoor activities where possible. There is a lower risk of spreading coronavirus (COVID-19) between people if you are outdoors.

What if I am in a high-risk group?

If you are in a high-risk group, you can still volunteer. You should try to minimise the number of different people you interact with.

High-risk groups include people aged 70 years and over, people aged 65 years and over with chronic medical conditions, people with compromised immune systems and Aboriginal and Torres Strait Islander people over 50 years old.

Find out more about work, study and volunteering.

My volunteer role has been put on hold.

What do I do now?

If your volunteer role has been put on hold due to coronavirus (COVID-19) and you have not heard from the organisation you volunteer with, you may want to contact them expressing your interest to resume your volunteer work.

How do I find a volunteer role?

Many organisations need the help of volunteers to deliver services to vulnerable groups such as food relief, social and wellbeing support. You can often find a volunteer role by contacting an organisation directly. If you want to get involved, please refer to the resources listed at the end of this fact-sheet.

You may also register your interest at Volunteering Victoria’s We Volunteer portal.The site securely checks your credentials for volunteering, to easily match you to emergency volunteer roles where your skills are best suited.

How else can I support others around me?

There are many people that need support during this time. Think of ways you can help your elderly friends, neighbours and people with disability in your community. You could help them by offering to drop them off groceries, do some gardening for them or organise social gatherings.

The most important way you can support your community is by maintaining good hygiene, practising physical distancing, wearing a face mask when required, and always getting tested if you have any symptoms of coronavirus (COVID-19), no matter how mild.


Health information

  • Coronavirus Hotline: 1800 675 389
  • About coronavirus (COVID-19)
  • Victoria’s coronavirus (COVID-19) restrictions

Mental health and well-being

  • Beyond Blue

Find a volunteer role

  • Volunteering Victoria
  • We Volunteer
  • Contact your local volunteering support service
  • Contact your local council
  • Search GoVolunteer

Online volunteering

  • Vollie
  • Communiteer
  • Seek Volunteer

Relief agencies
– Red Cross
– Foodbank
– St Vincent de Paul Society
– Friends with Dignity
– Community information and support

Isolation and loneliness
– Friends for Good
– Lifeline

To receive this publication in an accessible format, email the Department of Health and Human Services
Authorised and published by the Victorian Government, 1 Treasury Place, Melbourne.
© State of Victoria, Australia, Department of Health and Human Services, 10 December 2020.
ISBN 978-1-76069-406-7